This Privacy Policy explains how maxis88 collects, uses, stores, and protects the personal data of Players and visitors. Your privacy matters to us — please read this document carefully.
All personal data held by maxis88 is stored on encrypted, access-controlled infrastructure. We use 256-bit SSL for all data in transit and enforce strict internal access policies.
maxis88 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your information is used only as described in this Policy.
You have the right to access, correct, and request deletion of your personal data held by maxis88, subject to applicable legal obligations and regulatory retention requirements.
This Privacy Policy ("Policy") is issued by maxis88 ("we", "us", "our") and applies to all personal data collected from individuals ("you", "Player", "visitor") who access or use the maxis88 Platform at maxis88.club, including all services, features, and content available thereon.
maxis88 is committed to protecting your personal data and to operating in compliance with applicable data protection legislation. This Policy explains what data we collect, why we collect it, how it is used, who it is shared with, and what rights you have in relation to it. We encourage all Players — particularly those accessing the Platform from Kuala Lumpur, Penang, Johor Bahru, and other locations across Malaysia — to read this Policy carefully.
By registering an Account or using the maxis88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, please do not use the Platform.
For the purposes of applicable data protection law, maxis88 is the data controller in respect of personal data collected via the maxis88 Platform. As data controller, maxis88 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
Questions or requests relating to data protection should be directed to the maxis88 Data Protection contact via the email address listed in Section 15 of this Policy.
maxis88 collects the following categories of personal data, depending on how you interact with the Platform:
Sensitive Data: maxis88 does not intentionally collect special category data (e.g., health data, racial or ethnic origin, religious beliefs) except where voluntarily disclosed in the context of a responsible gaming request or support interaction. Such data, where collected, is handled with additional safeguards.
maxis88 collects personal data through the following means:
maxis88 processes your personal data only where a lawful basis exists. The following table summarises our primary processing activities and their legal bases:
maxis88 does not sell or rent personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
All third-party data processors engaged by maxis88 are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with maxis88's written instructions.
As an international online gaming platform, maxis88 may transfer personal data to countries outside Malaysia, including to the jurisdiction in which our servers, licensing authority, or data processors are located. Where such transfers occur, maxis88 ensures that appropriate safeguards are in place — including contractual clauses that impose data protection standards equivalent to those applicable in the originating jurisdiction — to protect your data throughout its lifecycle.
By using the maxis88 Platform, Malaysian Players acknowledge that their personal data may be transferred internationally as part of the ordinary operation of the Platform and consent to such transfers where necessary.
maxis88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with maxis88's data disposal procedures.
The maxis88 Platform uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse how the Platform is used. The following categories of cookies are in use:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in to and use the maxis88 Platform.
maxis88 implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely secure. Players are also responsible for maintaining the security of their Account credentials and must notify maxis88 immediately if they suspect unauthorised access to their Account.
Subject to applicable law and regulatory limitations, you have the following rights in relation to your personal data held by maxis88:
To exercise any of these rights, contact maxis88 via the details in Section 15. maxis88 will respond within 30 days of receiving a valid request. We may require identity verification before actioning a data subject request.
The maxis88 Platform is strictly intended for adults aged 21 years or older. maxis88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor without proper age verification, we will take immediate steps to delete that data and close the associated Account.
Age verification is conducted as part of the KYC process. Any person found to have provided false date-of-birth information during registration will have their Account terminated and all associated funds forfeited pending investigation.
With your consent, maxis88 may send you promotional communications about new games, bonuses, sportsbook offers, and other Platform features via email or SMS. You may opt in to marketing communications during registration or through your Account settings.
You may withdraw consent to marketing communications at any time by updating your notification preferences in Account Settings or by contacting maxis88 support. Withdrawal of marketing consent does not affect transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts), which are sent as part of the maxis88 service and cannot be opted out of while your Account is active.
maxis88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this document.
Where changes are material, maxis88 will notify registered Players by prominently displaying a notification on the Platform or by sending an email to the registered Account address prior to the updated Policy taking effect. Continued use of the maxis88 Platform following publication of an updated Privacy Policy constitutes your acceptance of the amended terms.
For any privacy-related queries, data subject requests, or concerns about how maxis88 handles your personal data, please contact us using the details below:
Email: [email protected]
Live Chat: Available 24/7 via the maxis88 Platform.
maxis88 aims to acknowledge all privacy requests within 5 business days and to respond substantively within 30 days. Where a request is complex or we receive a high volume of requests, we may extend this period by a further 60 days and will notify you accordingly.
If you are not satisfied with maxis88's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or our licensing authority's player protection division.
We take your privacy seriously. Log in to your maxis88 account and enjoy sports betting, live casino, and slots — all in MYR, all secured. 21+ only. Please gamble responsibly.
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