These Terms & Conditions ("Agreement") govern your access to and use of the maxis88 platform. By registering or using maxis88, you agree to be bound by these terms in full.
You must be aged 21 or older and not resident in a jurisdiction where online gambling is prohibited to use maxis88.
Each player is permitted one maxis88 account. Duplicate accounts will be suspended and balances may be forfeited pending review.
All bonus funds are subject to wagering requirements before withdrawal. Specific terms apply per promotion — read each offer's conditions carefully.
Fraudulent activity, abuse of bonuses, or use of automated systems to play on maxis88 will result in account suspension and fund forfeiture.
In these Terms & Conditions, the following definitions apply unless context otherwise requires:
By accessing or using the maxis88 Platform — whether by registering an Account, making a deposit, or placing a bet — you unconditionally accept and agree to be bound by these Terms & Conditions, together with the maxis88 Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not accept any provision of these Terms & Conditions, you must immediately cease use of the Platform and close your Account if one has been created. Continued use of the maxis88 Platform following any amendment to these Terms constitutes your acceptance of the amended Terms.
Important: These Terms & Conditions constitute a legally binding agreement between you and maxis88. Players are advised to read the entire document carefully before registering or making any financial transaction on the Platform.
To register and maintain an Account on maxis88, you must satisfy all of the following eligibility criteria:
Registration requires the provision of accurate, current, and complete personal information including your legal name, date of birth, email address, and Malaysian contact details. maxis88 reserves the right to request documentary proof of identity (including a copy of your National Registration Identity Card or passport) at any time. Providing false or misleading information during registration is grounds for immediate Account suspension and forfeiture of balances.
Each Player may hold only one (1) registered Account on the maxis88 Platform. The creation of duplicate or multiple Accounts — whether using the same or different personal details — is strictly prohibited. Where duplicate Accounts are identified, maxis88 reserves the right to close the secondary Account(s), void any winnings or bonuses credited thereto, and retain funds pending investigation.
You are solely responsible for maintaining the confidentiality of your Account login credentials. All activity conducted through your Account — including bets placed and deposits made — is your responsibility, whether or not authorised by you. You must notify maxis88 immediately via live chat or email if you suspect unauthorised access to your Account.
maxis88 reserves the right to require KYC verification at any point, including upon registration, prior to processing the first withdrawal, or in response to suspicious account activity. Failure to complete KYC within a reasonable period may result in the suspension of withdrawal privileges.
All transactions on the maxis88 Platform are denominated in Malaysian Ringgit (MYR). maxis88 accepts deposits via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect. Available methods and minimum/maximum transaction limits are displayed at the time of transaction and may be updated from time to time without prior notice.
Withdrawals are processed to the same payment method used for deposit, where technically possible, as a fraud prevention measure. maxis88 processes withdrawal requests within the timelines published on the Platform. Withdrawal requests may be delayed where KYC verification is pending, where a withdrawal request triggers an internal compliance review, or where a third-party payment provider experiences delays outside maxis88's control.
maxis88 does not accept deposits from third-party accounts and will not process withdrawals to accounts in names other than the registered Account holder. Any funds deposited from an unrecognised or third-party source may be returned and the associated Account suspended pending investigation.
From time to time, maxis88 offers bonuses, free bets, cashback promotions, and other incentives to eligible Players. All such promotions are subject to specific terms and conditions published alongside the relevant offer, which form part of this Agreement and take precedence over these general Terms in the event of conflict specific to that promotion.
Unless otherwise stated in the specific promotion terms, the following general conditions apply to all Bonus Funds:
All games and betting products available on maxis88 — including live casino, slots, sportsbook, and Plinko — are governed by individual game or product rules accessible within the Platform. In the event of a technical failure, malfunction, or communications error during the course of a game or bet, maxis88 reserves the right to void the affected round or bet and return stakes to the Player's Account.
maxis88 shall not be liable for any losses incurred as a result of a Player's reliance on erroneous information displayed on the Platform due to a technical error. Settlement of sportsbook markets is based on official results from recognised governing bodies or, where applicable, the statistical data providers used by maxis88. maxis88's decision in all game disputes and bet settlements is final, subject to a formal complaint process outlined in Section 16.
The following conduct is strictly prohibited on the maxis88 Platform:
maxis88 cooperates fully with law enforcement authorities and relevant regulatory bodies. Where prohibited conduct is identified, maxis88 will suspend the Account, withhold any outstanding balance pending investigation, and may report the matter to the appropriate authorities.
All content on the maxis88 Platform — including but not limited to software, source code, design, graphics, logos, trademarks, game content, data, and text — is the proprietary intellectual property of maxis88 or its licensed third-party providers. No content may be reproduced, modified, distributed, published, or used for commercial purposes without the prior written consent of maxis88.
Access to the Platform grants you a limited, non-exclusive, non-transferable licence to use the Platform for personal, non-commercial gaming purposes only, subject to these Terms. This licence is revocable at maxis88's discretion at any time.
To the fullest extent permitted by applicable law, maxis88 excludes all liability for:
Nothing in these Terms limits maxis88's liability for fraud, gross negligence, or any other liability that cannot be excluded by law. maxis88's total aggregate liability to any individual Player shall not exceed the total net deposits made to that Player's Account in the 12 months preceding the event giving rise to the claim.
The collection, storage, and processing of your personal data by maxis88 is governed by the maxis88 Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the processing of your personal data in accordance with the Privacy Policy. maxis88 processes personal data for the purposes of Account administration, KYC verification, regulatory compliance, fraud prevention, and (where consent is given) marketing communications. Data is retained for the periods described in the Privacy Policy and will not be sold to unaffiliated third parties.
maxis88 is committed to the promotion of responsible gambling and the prevention of gambling-related harm. All Players are required to be aged 21 or above. The following responsible gaming tools are available to all registered maxis88 Players:
If you believe gambling is causing you harm, please use the self-exclusion tools available on the Platform and seek assistance from a recognised support organisation.
maxis88 reserves the right to suspend, restrict, or terminate any Account at any time, with or without prior notice, where there are reasonable grounds to believe that:
Players may also close their Account voluntarily at any time by contacting maxis88 support. Upon voluntary closure, any remaining real-money Balance (excluding Bonus Funds subject to incomplete wagering requirements) will be returned to the Player via their registered payment method, subject to KYC completion and standard processing timelines.
maxis88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, maxis88 will make reasonable efforts to notify registered Players — either via a banner notification on the Platform or by email to the registered Account address — prior to the changes taking effect. The date of the most recent revision is displayed at the top of this document.
Continued use of the maxis88 Platform following the publication of amended Terms constitutes your acceptance of those amended Terms. If you do not agree to an amendment, you must cease use of the Platform and close your Account before the amendment takes effect.
These Terms & Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction in which maxis88 is licensed to operate. Any dispute, controversy, or claim arising out of or in connection with these Terms or the maxis88 Platform that cannot be resolved through good-faith negotiation shall be referred to binding arbitration under the rules of a recognised international arbitration body, or submitted to the courts of the relevant jurisdiction, as maxis88 may elect.
Notwithstanding the foregoing, Malaysian players acknowledge that online gambling may be subject to local laws and regulations and are personally responsible for ensuring their use of the maxis88 Platform complies with applicable Malaysian law.
For any questions, complaints, or formal disputes arising from these Terms & Conditions, Players may contact maxis88 through the following channel:
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 via the Platform.
maxis88 aims to acknowledge all formal complaints within 48 hours and resolve them within 14 business days. Where a complaint cannot be resolved to the Player's satisfaction through internal processes, the Player may escalate the matter to the relevant licensing authority's dispute resolution mechanism.
You've read the Terms — now enjoy the platform. Live casino, sports betting, slots and Plinko, all in MYR. 21+ only. Please gamble responsibly.
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